Privacy Policy

Privacy Policy

Vyom UrbanBaazaar™

A Division of Vermaverse OPC Private Limited

Effective Date: 11 July 2026
Last Updated: 11 July 2026

At Vyom UrbanBaazaar™ ("we," "our," "us," or "the Platform"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our Shopify store, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: Vyom UrbanBaazaar™
Business Type: E-Commerce Retail Store
Owned & Operated By: Vermaverse OPC Private Limited

Website: www.urbanbaazaar.com
Customer Support: contact@urbanbaazaar.com
Business Email: contact@vermaverse.com

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • PIN Code

  • Order Details

  • Payment Status

  • Customer Account Information

Transaction Information

  • Purchased Products

  • Order History

  • Invoice Details

  • Refund Information

  • Shipping Information

Note: Payment card details are processed securely by our authorized payment gateway providers. Vyom UrbanBaazaar™ does not store your complete debit card, credit card, UPI PIN, or banking credentials.

Device & Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify payments.

  • Provide customer support.

  • Manage your account.

  • Improve website performance.

  • Personalize your shopping experience.

  • Send order confirmations and shipping updates.

  • Process returns and refunds.

  • Prevent fraud and unauthorized activities.

  • Comply with legal and regulatory requirements.

  • Respond to customer enquiries.

With your consent where required, we may also send promotional emails, offers, newsletters, or product updates. You may unsubscribe at any time.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Keep you signed in (where applicable).

  • Improve website functionality.

  • Analyze website traffic.

  • Measure marketing performance.

  • Enhance user experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shopify (e-commerce platform)

  • Payment gateway providers

  • Courier and logistics partners

  • Customer support service providers

  • Technology and hosting providers

  • Analytics providers

  • Government authorities or law enforcement agencies where required by law

These parties receive only the information necessary to perform their services and are expected to protect it appropriately.

6. Payment Security

Payments are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

Vyom UrbanBaazaar™ does not store:

  • Credit Card Numbers

  • Debit Card Numbers

  • CVV

  • UPI PIN

  • Internet Banking Passwords

7. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.

  • Provide customer support.

  • Maintain business records.

  • Meet tax and accounting obligations.

  • Resolve disputes.

  • Comply with applicable legal requirements.

When information is no longer required, it is securely deleted or anonymized, subject to legal retention obligations.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your profile details.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or policies. We encourage you to review their privacy policies before providing any personal information.

12. Compliance with Indian Law

This Privacy Policy is intended to comply with applicable Indian laws, including:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)

  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (to the extent applicable)

  • Consumer Protection Act, 2019

  • Consumer Protection (E-Commerce) Rules, 2020

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

The updated version will be published on this page with the revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Vyom UrbanBaazaar™
A Division of Vermaverse OPC Private Limited

Customer Support Email: contact@urbanbaazaar.com
Business Email: contact@vermaverse.com
Website: www.urbanbaazaar.com

Your Trust Matters

At Vyom UrbanBaazaar™, protecting your privacy is a priority. We are committed to handling your personal information responsibly, maintaining transparency in our data practices, and continuously improving our security measures to provide a safe and reliable shopping experience.

Vyom UrbanBaazaar™
Apna Desh. Apna Bazaar. Behtar Kal.